4.1 Where could I redeem the 50-euro credit on my JUGENDKULTURKARTE?
You could redeem your credit for tickets at around 200 Berlin cultural venues until 30 April 2023. Tickets could only be purchased at the venue’s box/ticket office and/or advance ticket sales locations. Online tickets couldn’t be purchased.
You can find an overview of all participating cultural venues here.
The offers can be filtered by category and district. In addition, there is also a free search. Whether theater, comedy stage, techno club, art house cinema or museum – you decided where and how you want to spend your credit!4.2 What could I use the credit for?
You could redeem your 50-euro culture credit for the admission price, i.e. tickets. Tickets could only be purchased at the venue’s box/ticket office and/or advance ticket sales locations. Online tickets could not be purchased. The credit couldn’t be used for popcorn, drinks, workshops, program booklets etc.
Some cultural venues offered reduced prices for holders of the JUGENDKULTURKARTE. If you click on the respective location in the overview, you will find this information.4.3 Until when could I redeem the credit on the JUGENDKULTURKARTE?
You can spend your credit on tickets from February 1 up to and including April 30, 2023. A later redemption is not possible. After April 30, 2023, your credit expires and the JUGENDKULTURKARTE is invalid.4.4 Do I have to return the JUGENDKULTURKARTE at the end of the campaign period?
No, your JUGENDKULTURKARTE is no longer valid after April 30, 2023 and you can dispose of it.
4.5 My JUGENDKULTURKARTE does not work anymore. What should I do?
You could spend your credit on tickets from February 1 up to and including April 30, 2023. After April 30, 2023, your JUGENDKULTURKARTE is invalid and can no longer be used.4.6 Could I redeem the credit for the purchase of other products, apart from tickets?
No, the JUGENDKULTURKARTE could only be redeemed for tickets at participating cultural venues. No other products sold at the cultural venues (e.g. popcorn, drinks, postcards, playbills, books, etc.) could be purchased with the credit.4
.7 How long is the JUGENDKULTURKARTE valid?
You could redeem your credit within the three-month campaign period from 1 February – 30 April 2023.4.8 How can I see how much credit I have left?
On the website under “Login” you can view your current balance in your account at any time. To do so, simply log in with your e-mail address and the password you set when you registered. After the campaign period expires, you will still have access to your account and your spent funds.4
.9 CouId give the JUGENDKULTURKARTE to friends or transfer it to other people?
No, your JUGENDKULTURKARTE was for your personal use only. It was non-transferable. Therefore, you were not allowed give, lend or sell the JUGENDKULTURKARTE to someone.
The resale of the JUGENDKULTURKARTE was strictly prohibited. When collecting and redeeming the card on site, an identity check was carried out, which makes the JUGENDKULTURKARTE unusable for others.
In case of unauthorized transfer to third parties, the card was blocked and the credit provided will be completely withdrawn. We reserve the right to demand reimbursement of all costs caused by the violation, as well as to take legal action in addition to the above measures.4.10 Could I buy tickets for friends with the JUGENDKULTURKARTE?
Yes, you could also use the JUGENDKULTURKARTE to buy tickets for accompanying persons and, for example, invite friends or family members to visit the cinema together. However, you had to always be there yourself.4.11 Can I have the credit paid out?
No, it is not possible to pay out the credit or remaining balance.4.12 Was it possible to buy tickets with the JUGENDKULTURKARTE on a pro-rata basis if, for example, there is not enough credit left on the card for a ticket?
It depended on the cultural venue whether the pro-rata purchase of tickets is possible. 4.13 Could I buy discounted tickets with the JUGENDKULTURKARTE?
Existing reductions for e.g. pupils, students, trainees, unemployed, social welfare recipients, FSJ workers, refugees or people with disabilities were of course recognized. 4.14 Did the JUGENDKULTURKARTE automatically grant admission to participating clubs?
No, the JUGENDKULTURKARTE did not guarantee admission to a club. The house rules of the clubs still applied. The door personnel of the clubs still decided about the admission. However, the JUGENDKULTURKARTE was then accepted as a means of payment for admission upon entry.4.14 Should I book tickets in advance for theaters & other venues?
Yes, we recommended that you buy tickets for theater performances in advance at the box/ticket offices.4.15 How could I redeem the JUGENDKULTURKARTE credit for offers from the ClassicCard app?
The ClassicCard app offers you access to reduced ticket prices from 10 Berlin cultural venues: Berliner Philharmoniker, Deutsche Oper Berlin, Deutsches Symphonie-Orchester Berlin, Komische Oper Berlin, Konzerthaus Berlin, RIAS Kammerchor Berlin, Rundfunk-Sinfonieorchester Berlin, Rundfunkchor Berlin, Staatsballett Berlin, Staatsoper Unter den Linden. To do this, you could download the ClassicCard app, register and then have the credit transferred to the app at the ticket office.